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Guides, video tutorials, and case studies to help you get the most out of PharmNex — from day one and beyond.

Guides & Documentation

Step-by-step articles for every skill level

Video Tutorials

Watch and learn at your own pace

4:32

PharmNex Platform Overview

A quick tour of the PharmNex dashboard, core modules, and what makes it different from legacy pharmacy software.

This overview video walks through the entire PharmNex platform in under 5 minutes. You'll see the Command Center dashboard, the Billing module in action, Inventory management, and how Reports tie everything together. Perfect for anyone evaluating PharmNex for the first time.

Chapters

  1. 0:00Introduction & Agenda
  2. 0:45Command Center Dashboard
  3. 1:30Billing Module Walkthrough
  4. 2:20Inventory at a Glance
  5. 3:10Reports Overview
  6. 3:55Next Steps
3:15

Creating Your First Invoice

Watch how to generate a GST-compliant invoice in under 60 seconds using PharmNex's smart billing engine.

Follow along as we create a complete GST invoice from scratch — searching products by name and barcode, applying taxes automatically, handling a split payment (cash + UPI), and printing the receipt. This is the most common workflow in PharmNex and you'll be comfortable with it in one viewing.

Chapters

  1. 0:00Opening New Invoice
  2. 0:25Searching & Adding Products
  3. 1:10Applying Discounts
  4. 1:45Payment Mode Selection
  5. 2:30Saving & Printing
  6. 2:55Invoice in the Ledger
2:48

Setting Up Expiry Alerts

Learn to configure batch-level expiry tracking and automated alerts so you never sell expired stock.

This tutorial demonstrates how to enable batch tracking, enter expiry dates when receiving stock, and configure the expiry alert dashboard. We also show how to trigger supplier return workflows for near-expiry batches directly from the alert screen.

Chapters

  1. 0:00Enabling Batch Tracking
  2. 0:30Entering Batches on Receiving
  3. 1:15Expiry Alert Dashboard
  4. 1:50Initiating a Supplier Return
  5. 2:20Setting Alert Thresholds
5:10

Managing Purchase Orders

End-to-end walkthrough of raising a purchase order, receiving stock, and reconciling with supplier invoices.

This in-depth tutorial covers the complete purchase cycle: generating a PO from a low-stock alert, sending it to a supplier via email, marking received goods, and matching the supplier's invoice against the PO. We also show how to handle partial deliveries and price variances.

Chapters

  1. 0:00Generating a PO from Alert
  2. 1:00Editing & Sending the PO
  3. 2:00Receiving Goods & Batch Entry
  4. 3:10Invoice Matching
  5. 4:00Handling Partial Deliveries
  6. 4:40Closing the Purchase Cycle

Success Stories

Real pharmacies, real results

Our API docs are available to all Enterprise customers in the in-app developer portal. If you're evaluating the API, reach out to our team and we'll share a sandbox environment.

Yes — most of our tutorial videos are available with Hindi subtitles. A full Hindi-language video series is in production and will launch soon.

All guides can be exported as PDFs from within the in-app Help Center. PDF links for major guides are also emailed during onboarding.

We're building a PharmNex Community forum, expected to launch in Q2. In the meantime, our support team is available via in-app chat and email.

Use the "Request a Guide" button in our Help Center or email us at hello@pharmnex.in. We publish new content weekly based on user requests.

Can't find what you're looking for?

Our support team is available on chat and email, typically responding within 4 hours.